On Trust

As I’ve mentioned before in some of the other posts I’ve written, most of what I share here is from  questions or conversations I’ve had with clients in the past.  I share this information here, because I hope others will find it useful as they look for the right person to build their wood fence.  Even if you don’t hire me, I hope that you find value here.  So, let’s dig into the topic of trust…

Occasionally, I’ll have someone come right out and ask, “How do I know I can trust you?  How do I know you’re not going to take my deposit or that you’ll do what you say you’re going to?”  The interesting thing is, I know that for everyone who raised this question there were several others who were thinking it and didn’t verbalize it.  The short answer to the above questions is; you don’t.

No amount of reason or logic is going to convince you to trust someone.  I think it’s more of a feeling you get when you’re with someone.  Sure, you can ask for references, read reviews, check with BBB and other due diligence that might assist you in pacifying the rational part of your mind that really is looking for something that says, “This is why I can trust you.”  At the end of the day you’re left with what your gut is telling you.   I think this is at the heart of what people mean when they have told me, ” You’re really personable and we value that.”  This is where trust is born.  In making people feel at ease with who you are and how you do things.

Trust is the glue of life.  It’s the most essential ingredient in effective communication.  It’s the foundational principle that holds all relationships.  Stephen Covey

Although, I thoroughly enjoy building custom wood fences and the pride that comes with it’s completion, there is something that makes me even happier.  It’s when I see people who decided to hire me, but still weren’t sure if they could depend on me open up after they see the work unfold.  You feel the wall come down and people who where hesitant open up and invite me in for coffee or lunch.  It’s beautiful to see people open to one another and not worry about if they are going to be taken advantage of.  Sometimes trust is freely given, other times is earned through action not words…

I encourage you to look at the other ways in which you determine if you can trust someone.  It’s worth doing a little research and seeing what the general consensus is regarding the one you are considering entrusting your project to.  However, it’s also worth listening to what your gut tells you.  How you feel when you’re around the person.  How you feel having him around your home, family, and neighbors.  Taking all the above together should give you a well rounded picture of how much trust you can put in someone.

If you are thinking of having a wood fence built I would love to have a conversation with you.  Let me earn your trust, as I’ve attempted to earn the trust of my previous clients.

All the best,